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FAQ

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Branding & Marketing Consultation

  • Of course! Total branding is our speciality so please feel free to contact us anytime.

  • First of all, a hearing meeting will be conducted to grasp the directions and thoughts of the brand from the client.

    Next, we will propose several logo ideas that can express the brand’s values in the way that we can think of.

    With those designs as base, after discussing several times and narrowing down the designs, we will decide  the final design and arrange the small details.

    If necessary, we can also create Brand Guideline and Brand Concept Book.

  • Due to licensing restrictions, we cannot handle advertising costs, but we can provide web advertising consulting if needed.

Website Design

  • Yes, we are the best at it.
    We have a Japanese director and a Vietnamese designer who has lived in Japan for 10 years, and have created many websites intended for Japanese market, so we are confident that we can provide designs with Japan quality.
    The taste of design preferred in Japan and Vietnam is different, but our designers are well aware of this point, so please do not worry.

  • Of course, it is possible.
    In the case of Multilingual Website, since the length of sentences varies greatly depending on the language, which may cause the layout to collapse, so “Multilingual adjustment fee” is required.
    Also, when implementing CMS such as WordPress, there are additional implement costs because there will be input fields for each language and backend settings for language switching.

UI/UX Design

  • Of course you can.

    We will propose UI designs that bring about the most comfortable User Experience (UX).

Website Maintenance

  • There are no monthly costs other than Server and Domain hosting fees.
    In case of Website modification is occurred, we will provide you with an estimation accordingly.

  • Yes. We also do Server and Domain maintenance in cooperation with Japanese Website hosting companies.
    If there are any problems with the Server, we will inform to you as soon as possible.

     

Photography & Videography

  • Yes, it is possible.
    Even though we do not have photography staffs in our company, we have partnership with some photographers and videographers.
    With that, we will give directions and do the shooting with high quality.

Others

  • Yes. It is possible.
    A Japanese person in charge and a Vietnamese staff proficient at Japanese will join the meeting.

  • Of course, it is possible.

  • Our Vietnamese staff will translate the website content into the most suitable Vietnamese context.
    Regarding English, our company will translate it first, then have a native speaker checked it, in order to make sure there are not any strange translations.

  • Payments in Vietnam are made in Vietnamese Dong. If a company located in Japan wants to pay in Japanese Yen, our parent company, Alive Co., Ltd., will stand in as an intermediary to receive the payment.

  • Basically, you will pay half of the deposit (advance payment) at the time of contract, and the rest at the time of delivery.
    If you have any questions about the payment method, please contact us in advance.

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+84-282-239-0444

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