Top Questions Asked When Discussing Website Development in Vietnam

How Long Does the Production Take?

For a landing page (LP), it takes about 1.5 to 2 months. For a small-scale site, it takes around 2 to 3 months, and for a medium-scale site, it takes approximately 3 to 5 months. The production period may extend if there are delays in the client’s responses, so your support is essential to ensure a smooth process.

 

What is the Production Process?

We hold production meetings every 1 to 2 weeks while working on the design. We start by designing the top page, and once you approve the top page design, we proceed to the lower-level pages. As we finalize the design, we confirm the specifications and then move on to development. Once the website is test-uploaded, we perform functionality checks, and if there are no issues, we launch the site.

During the design phase, changes to specifications are possible. However, changes made after development has started may incur additional costs.

 

Is the Website Mobile-Friendly?

Yes, we use a responsive design that automatically adjusts the layout based on the screen width, ensuring the website is fully mobile-friendly.

 

Can We Make Changes to News and Blog Sections Ourselves?

We implement a CMS like WordPress, allowing you to update these sections yourself. However, not all parts of the website will be editable by you. We will define the sections you can update in advance, and only those areas will be available for your updates. For other changes, ALIVE will handle the updates, which may incur additional costs.

 

Are There Any Ongoing Costs beyond the Production Fee?

Ongoing costs include server and domain fees. You can either provide these yourself or have ALIVE arrange them for you (additional fees apply in the latter case).

There are no other mandatory costs. However, if you request monthly backups or WordPress updates, a maintenance fee may apply. For any modifications that arise, we will provide a quote on a case-by-case basis.

 

What Are the Considerations When Creating a Multilingual Website?

Creating a multilingual website is more complex than developing a standard website, so estimates are typically 20-30% higher. Additionally, you need to decide whether translations will be handled by ALIVE or by you. If ALIVE handles the translations, there will be additional translation costs beyond the production fee. For translations from Japanese to Vietnamese and English, our staff will translate into Vietnamese, and for English, the translation will be reviewed by a native English speaker with Vietnamese background after an initial translation by our staff.

You can find detailed considerations for creating a multilingual website here:
→ Points to Develop a Multilingual Website

 

For a Multilingual Site, Which Language Is Used to Start the Design?

If the client’s representative is Japanese, we typically start with the Japanese design. If the representative is Vietnamese, we usually start with the Vietnamese design. This approach helps ensure a better understanding of the content.

 

For a Multilingual Site, Can Designs for Multiple Languages Be Progressed Simultaneously?

Progressing designs for multiple languages simultaneously can be complicated because any text revisions require updates to all language designs. Therefore, we complete the design for one language before moving on to design the other languages.

Can You Help with Creating Content Such as Text?

Since clients are not typically experts in content creation, we can certainly help with writing content. If we provide this service, additional charges for writing will apply.

 

Can You Handle Photography?

While we do not have an in-house photography team, we have partners for both photo and video services. We can assist with the entire photography process and provide direction on what kinds of photos to take.

 

Can You Handle Projects in Hanoi?

ALIVE has an office in Ho Chi Minh City and rents a coworking space in Hanoi where we do not have full-time staff. However, we can still accommodate clients in Hanoi. Generally, communication will be conducted online, but if necessary, we can arrange on-site meetings at an additional cost.

 

Can You Assist with Promotional and Marketing Consultations?

Our parent company, ALIVE Co., Ltd., has been supporting design and marketing for 20 years. ALIVE Vietnam inherits this expertise and is capable of providing guidance on promotion and marketing.

 

Can You Provide SEO Consultation?

ALIVE Co., Ltd., our parent company, specializes in SEO, and we offer SEO support to our clients in Vietnam based on the know-how developed there.

 

Are There Any Contact Methods Other than Email?

We may communicate with clients via Chatwork, Slack, Zalo, and other platforms.

 

What Is the Payment Process?

Typically, the payment is split with half due at the time of contract and the remaining balance due upon delivery. If there are additional costs during the production process, these will be added to the final invoice at the time of delivery.

 

In Conclusion

How was this information? Did you have similar questions? ALIVE is committed to answering your questions sincerely, so if you have any design or marketing inquiries, please feel free to contact us.